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Return and Refund Policy for One-clickpicks:
Thank you for shopping at One-clickpicks. We appreciate your business and want to ensure your satisfaction with every purchase. Please read our return and refund policy carefully:
Return Policy:
- You have 30 days from the date of purchase to initiate a return.
- To be eligible for a return, the item must be unused, in the same condition as received, and in its original packaging.
- Returns must include all accessories and tags.
How to Initiate a Return:
- Contact our customer support at support@one-clickpicks.com to request a return authorization.
- Once approved, package the item securely.
- Ship the item to the return address provided by our customer support.
Refund Process:
- Upon receiving and inspecting your returned item, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed within 7 to 10 business days.
- Refunds will be issued to the original payment method.
Return Shipping:
- Customers are responsible for the cost of return shipping unless the return is due to an error on our part or a defective item.
Exchanges:
- We currently do not offer direct exchanges. If you need a different size or color, please initiate a return and place a new order.
Damaged or Defective Items:
- If you receive a damaged or defective item, please contact us within 7 days of receiving the product. We will work to resolve the issue promptly.
Contact Information:
- If you have any questions or concerns about our return and refund policy, please contact our customer support at support@one-clickpicks.com
Thank you for shopping with One-clickpicks. We appreciate your understanding and cooperation.
